Responsible Gambling at PointsBet Australia

Take Control of Your Betting

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Deposit Limits

Set daily, weekly or monthly deposit limits to control how much money you add to your account. Limits take effect immediately; increases require a 7-day cooling-off period.

Set a Deposit Limit

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Take a Break

Pause your account for 24 hours, 1 week, 1 month or 3 months. During a break, you cannot log in, deposit or place any bets. All existing bets will still be settled normally.

Set a Break

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Self-Exclusion

Permanently exclude yourself from PointsBet. Your account is immediately locked and can only be reopened after a 3-month cooling-off period and formal review process.

Self-Exclude

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Activity Statements

Request a full statement of your betting activity, wins, losses and time spent. Statements help you accurately understand your real gambling behaviour and results.

Request Statement

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Session Time Limits

Set a maximum session length. When the limit is reached, you'll receive a notification and the option to log out. Helps prevent losing track of time during extended sessions.

Set Time Limit

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Reality Checks

Enable periodic pop-up reminders during your session showing how long you've been betting and your net win/loss position. A simple, effective way to stay grounded.

Enable Reality Checks

BetStop — Australia's National Self-Exclusion Register

BetStop is a free national register that lets you self-exclude from all licenced Australian online wagering providers at once. Once registered, you will be excluded from PointsBet and all other participating bookmakers simultaneously. Exclusion periods range from 3 months to permanent.

PointsBet is a registered participant of BetStop and actively checks all new registrations and logins against the register. Attempting to open a PointsBet account while registered with BetStop violates our Terms and Conditions.

betstop.gov.au | 1800 814 218

Warning Signs of Problem Gambling

Problem gambling doesn't always look like a crisis from the outside. Recognising early warning signs is the most important step toward getting help.

Betting more than you can afford to lose on a regular basis

Chasing losses — betting more to win back what you've lost

Hiding gambling activities from family or friends

Borrowing money or selling possessions to fund gambling

Feeling anxious, depressed or irritable when not gambling

Neglecting work, school or family responsibilities due to gambling

Needing to bet with increasing amounts to feel the same excitement

Unsuccessful repeated attempts to cut back on gambling

Free Help & Support Resources

Gambling Help Online

24/7 online chat, phone and email counselling — national service

1800 858 858

Lifeline Australia

Crisis support and suicide prevention — 24 hours, 7 days

13 11 14

BetStop

National self-exclusion register — all licensed online bookmakers

1800 814 218

Gamblers Anonymous

Peer support groups across Australia — in-person and online

gamblers.org.au

MensLine Australia

Counselling for men experiencing emotional and wellbeing challenges

1300 789 978

Financial Counselling

Free financial counselling — National Debt Helpline

1800 007 007

Gambling responsibly with PointsBet Australia

PointsBet complies with the Australian National Responsible Gambling Framework and works with the Victorian Responsible Gambling Foundation, GambleAware and Lifeline. BetStop—Australia's National Self-Exclusion Register—is available at no cost to all Australians at betstop.gov.au. Return to the PointsBet Australia main site to access your account settings.

Deposit limits take effect immediately when reduced. Increasing a limit requires a mandatory seven-day waiting period. The reality-check feature sends an on-screen reminder after set intervals, showing time spent and net position. All features are available 24 hours a day from the account dashboard.

Frequently asked questions

How do I self-exclude from PointsBet?

You can self-exclude directly from your account settings under 'Responsible Gambling'. You can also register with BetStop, Australia's National Self-Exclusion Register, at betstop.gov.au.

What deposit limits can I set?

PointsBet allows daily, weekly and monthly deposit limits. Once set, limits can be decreased immediately but increases require a 7-day cooling-off period.